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Contact Us

Drop us an email with any questions you might have or check out our FAQ section below.

Get In Touch

 

 

046 9029710

sales@beechmount.ie

Trim Rd, Navan Co Meath

FREQUENTLY ASKED QUESTIONS

Can I change my delivery address or my order?

If your order has not yet left for delivery you can make changes by emailing sales@beechmount.ie or call 046 9029710.

I haven’t received an email with confirmation?

You should have received an email with confirmation if your order was placed successfully. Check your spam and junk folders and your account information to ensure correct email address was inputted.

What can I do if there is something wrong with my order?

We are really sorry if there is a problem with your order. If the item has been damaged in transit or you received a wrong item, please take a photo and send it to us at sales@beechmount.ie. We will try our best to correct it and replace the damaged/wrong item if we are at fault. Please see our returns policy here. If you have any further queries please contact Customer Support at sales@beechmount.ie or call 046 9029710.

How long will it take to get a refund?

Refunds usually take 3-5 working days to appear back in your account.

How do I cancel an order?

If your order has not yet been dispatched, you can cancel your order by contacting Customer Support at sales@beechmount.ie or call 046-9029710. Please allow 3-5 working days for the refund to appear in your account. If your order has already been dispatched you can still return it and cancel it. Unfortunately you cannot cancel your order online.

What happens if my order arrives damaged?

We are extremely sorry if your order has been damaged during transit. Please take a picture and send it to sales@beechmount.ie and we will be in contact with you to discuss your options of returning the order.

How can I pay for my order?

You can pay by either PayPal or with your Visa or Mastercard debit or credit card.

How do I contact customer support?

You can contact our customer support by emailing sales@beechmount.ie or calling 046 9029710 during our opening hours. Mon – Sat 9am – 6pm or Sun/Bank Holidays 12pm-6pm.